“People ignore design that ignores people.”
UX RESEARCH
My collection of Research Projects
— 7+ years Research Experience —
Present
Principal UX Researcher
Informatica is a Enterprise Cloud Data Management leader that accelerates data-driven digital transformation. The company’s Intelligent Data Platform, a complete and modular solution built on the AI powered, CLAIRE engine, enables companies to fuel innovation, resulting in intelligent market disruptions & unleashing the power of data.
UX Research lead for MDM product (Master Data Management)
2018-2021
Senior UX Researcher
Lead Quantitative Design Researcher for all projects in Canada
Lead Qualitative Researcher for Mobile Vision app, new Payments feature, Contact Us page.
Lead Evaluative Design Researcher for Online banking, Credit score features.
Lead Execution for User Tools & Process management / creator
2016-2018
Senior CX Researcher
Lead CX Researcher for execution and analysis across all major touch-points
Shared monthly results / insights to stakeholder teams
Main liaison between Canada CX team and USA CX team to ensure best practices and integration of new measurement practices
2013-2015
CX Research Analyst
Analyzed & synthesized data for customer loyalty reports for major financial institutions
Applause Award Winner nominated by Head of Ipsos Loyalty Canada/ Global Financial Services Leader